DELIVERY

Delivery is charged as priced on each order (unless a £25 minimum order value is achieved*), defined by the delivery bands of the products ordered which depend on factors such as size, weight or fragility. Whilst each product carries a delivery band, we will only charge you one delivery cost based on the most significant item to package, regardless of the number of products ordered or that you order multiple products from other delivery bands. Your small contribution towards packaging costs are appreciated and we endeavor to maintain a minimal environmental impact.

Delivery Cost Guide: Standard Card: 50p    Standard Packet: £2.50    Standard Parcel: £5.00

Once you have placed an order it will usually be dispatched the same day using First Class post, although we reserve the right to dispatch on the next working day depending on the time the order was placed. If you wish to cancel your order after it has been dispatched, you will still be charged for delivery in line with our returns policy.

If you are unavailable when our delivery partner tries to deliver your order, they will usually try to deliver again the next working day or they will drop a card in to offer you a collection from a local collection point. If you should refuse delivery of goods, or are not available to accept the delivery on both delivery attempts, you will be required to cover any extra costs incurred.

We will only deliver goods to the address on the order and reserve the right to pause any refund or replacement order, whilst our delivery provider conducts any applicable process.